Paolo was a tremendously helpful estate agent. He had to juggle quite a fragile chain and cope with a number of conflicting demands from various buyers in this chain, some reasonable, some not so reasonable! However, I am certain he always represented my interests to the best of his ability. He was fair, prompt in his responses, and I genuinely wouldn't hesitate in recommending him to anyone.
Phil Cotter
Paulo was really professional in dealing with our house sale in Honor Oak. He was always available by phone or email, and was very proactive in keeping the sales process moving. He achieved the sale price we were after in less than 10 days from listing, and had the listing live on all of the major property portals within five hours of my agreement to sell the house. I would wholeheartedly recommend this agent to anyone looking to sell in the HOP / Forest Hill / Dulwich area.
Ben Miles
I have nothing but good words to say about this company. Paolo was nothing but prompt, honest and professional from the very beginning. Because of this the whole sale was very straight forward and I will certainly be using them again
Peter
We have had the pleasure of dealing with Hilmi and the Pickwicks team for the purchase of our last two properties and the sale of one in between.
Communication was always fantastic and we were kept up to date with proceedings at all times via both e mail and phone calls. As anyone buying and selling a property will know this can be a very stressful process but Hilmi and Paolo both went out of their way to make it as stress free as possible. Along with the great service Hilmi managed to complete our sale and achieve well over our asking price.
I would highly recommend the Pickwicks team and will certainly be contacting them again if and when we decide to move.
Dean Romley
I bought a flat in June through Pickwick Estates and was really impressed with the support I received from the Director and his staff throughout the whole process. Any concerns I had were quickly dealt with by Paolo Ulivi. I would highly recommend Pickwick Estates to anyone looking for an estate agent
Reen
Pickwick did an amazing job selling our house, they showed the property to a buyer that they had in mind before they even started marketing the property! They negotiated the offer very efficiently and progressed the sale through to a successful completion. We were very impressed with the professionalism from Paolo Ulivi and Hilmi Hassan who dealt with the viewings and the sale. We would highly recommend them to anyone thinking of selling their property
Matthew
I was very impressed with the way Pickwick (Paolo) dealt with the purchase of the property. He was prompt, efficient and objective. Hilmi was great and showed us a property that was barely on the market - which is the one we are living in now. I would happily use them again
Nigel
Well finally after a few weeks of phone calls and waiting.... we completed the sale of my flat today.
I really do not know how I would still be sane without the service I received from both Paolo and Hilmi. I'm not the most patient person (Paolo can vouch for this), but at no time was I made to feel like an inconvenience or a bother. Paolo particularly did his upmost to remain available to my calls and emails and made me feel calm and always informed of any progress. The service I received felt personal and I was made to feel like I was important and cared about.I can't recommend Pickwicks highly enough.... Hilmi was always at hand when Paolo was uncontactable and any messages were always relayed and responded to.
I am eternally grateful and you guys were definitely money well spent !Once again thank you so much for your constant hard work and attention
Sarah Godbert
I have only good things to say about Paolo and Hilmi. They are both head and shoulders apart from the other agents in South East London. They both have been very professional, honest, transparent and highly efficient. What more would you require, I highly recommend them to anybody selling or buying a property.
Simon and Lisa
We knew we wanted Pickwick Estates to help us with the sale of our home as they have the best reputation in Honor Oak Park. Paolo was great to deal with and helped find a buyer for us the following day when the original buyer pulled out which meant we didn't lose the house we had set our hearts on. Great to deal with, made the whole process as stress free as possible.
Would highly recommend.
Victoria Skidmore
Amazing service from beginning to end. Paolo and his team delivered constant support and guidance throughout a pretty stressful move. Paolo is not your typical estate agent - it isn't too over the top to say he breaks the mould. No cheese, no lies. Just honest frank advice. The house wasn't overpriced and we managed to sell it quickly in a very difficult market. Amazing - we can't fault him or his team really!
Byrnes
We wanted to say a huge thank you to Pickwick Estates for helping us with the sale of our house. With a special thank you to Hilmi at the Honor Oak Park office with his outstanding work ethics. He has been extremely helpful, professional, excellent communication skills and did more than he could to ensure the whole process has gone through smoothly and quickly. We deeply appreciate all your work. Thank you again for all your help!
Kristy Lau, Riseldine Road
We chose Pickwick first because we liked their house for sale sign, however after dealing with them I would happily recommend them for something far less trivial. It was a pleasant surprise to find such a professional, simple and honest agency just around the corner. Thanks Pickwick for exceeding our expectations on every level.
Stephen & Sarah Humphris, Grierson Road
Writing on behalf of the residents of Dunoon Road to say "thank you" for your generous support of our Street Party on 3rd June 2012. It was very kind of you to support the event and your contribution helped cover some of the costs of the public liability insurance, hog roast and bouncy castle. Thank you also for turning up on the day to provide balloons for the children and to decorate the street.
Melanie Hiles, Dunoon Street Party Organiser
We were very happy with the efficient and friendly service that Pickwicks provided for us with the sale of our property. They provided good support and advice throughout the sales process, and were helpful in arranging all the necessary details in order to facilitate a smooth sale of our property.
Mr Houston - Garthorne Road
Professional, enthusiastic, and reliable, Pickwick Estates ticked all the boxes both as a letting and as a selling agency with whom we worked closely during some difficult times. When the recent financial crisis started to unfold, we were forced to become ‘accidental’ landlords. The agency handled all aspects of our lettings with diplomacy and skill. When the going gets tough, those Pickwicks really do get going! They have a strong, locally based team of first-rate negotiators who listen, care for their clients and provide instant feedback. Eventually a successful sale was achieved. Client satisfaction? Up there with the best.
Myra & Roger Tingle - Champion Hill
Pickwick Estates have been simply brilliant to deal with through a sale process fraught with difficulties (no fault of theirs) and we are pleased to now be able to call them friends. When you use Pickwicks to sell your house you will have the service of people who know the local area, are sensitive to your needs , will never waste your time with unsuitable buyers, will always tell you the truth and will hold your hand when necessary (thank you Laura Peters x). Adam, Paulo and their team work their socks off and have created something rather special with Pickwicks. We wouldn't hesitate in recommending them.
Paul and Sophie Panting - Mulberry Close
Pickwick Estates dealt with the sale and purchase of our houses and we can only say wonderful things about them. They were contactable, helpful and incredibly professional the whole way through the transactions, especially when things got a bit hair raising they were always on call to help. We've moved several times in the last few years and had completely lost faith in estate agents. Pickwick Estates have restored that faith... and some!
Piers and Jo Guilar - Townley Rd
I recently instructed Pickwicks to deal with the sale of my property in Honor Oak Park. Throughout the transaction it was an absolute pleasure to deal with your staff who were professional, efficient, and reliable. They worked tirelessly to find the right buyer and after they had done so always kept me up to date. Good customer service is difficult to find, but you will certainly get it if you use Pickwicks. I would definitely recommend them.
Charlotte Howes - Montem Rd
Wow!! To coin a phrase that Pickwick Estates would use. We used them to sell our house and also buy our next property and from the valuation right through to completion of both our sale and our purchase – the guys really went above and beyond any other agents we have used in the past. They inspired us with confidence, a tricky thing to do in such a difficult market! We have very positive memories of our dealings with Pickwicks. Their energy and enthusiasm was second to none. We would not hesitate in using or recommending them again.
Billy and Netty Rose - Underhill Rd
Pickwicks made selling our house a stress free and pleasurable experience! Right from the start of the process they were incredibly enthusiastic about selling our property. When they came for a valuation they filled us with confidence as a result of their professionalism and experience of the area. Their marketing was fantastic and without a doubt the key reason that we managed to sell our house for such a competitive price. Throughout the conveyancing process they kept us up to date on and hour by hour basis at times. We can not recommend them highly enough and indeed already have three friends who have also asked Pickwicks to sell their properties. They are fabulous!!!!
Emma Wijnberg - Stillness Rd